Friday, June 04, 2010

PEOPLE BEING PEOPLE

In a serious case of "what were they thinking", a British Airways company magazine used a boarding pass issued to Osama Bin Laden to show off their latest mobile ticketing service.

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The name was obviously put there as a joke, but the timing couldn't be any worse - a month after severe disruptions caused by volcanic ash, British Airways is now in the middle of a series of five day strikes - so customer satisfaction is already at a pretty low point.

A British Airways spokeswoman told ABC News that "A mistake has been made in this internal publication and we are working to find out how this occurred".

According to the boarding pass, Mr Bin Laden flies in First class, and has a frequent flier number with Northwest Airlines.
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